Whitelist
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Important updates
Fund performance, portfolio news, and investor resources
Add These Addresses to Your Safe Senders
Most important – Deal offerings: [email protected]
Executive communication: [email protected] | [email protected] | [email protected]
General domain: @av.vc
Gmail
- Open any email from Alumni Ventures
- Hover over the sender name at the top
- Click “Add to contacts” in the popup
- Alternatively: Click the three dots (⋮) and select “Add [sender] to contacts list”
Creating a filter is the most effective way to ensure AV emails never go to spam. Filters can only be created on desktop/web.
- Click the Settings gear icon in the top-right corner
- Select “See all settings”
- Go to the “Filters and Blocked Addresses” tab
- Click “Create a new filter”
- In the “From” field, enter:
@av.vc(for all AV emails) or[email protected](for deal alerts only) - Click “Create filter” at the bottom
- Check the box for “Never send it to Spam”
- Optionally, also check “Categorize as: Primary”
- Click “Create filter” to save
Bonus tip: Move to Primary tab Drag an AV email to the “Primary” tab to train Gmail to always deliver us there.
Note: The Gmail mobile app does not support creating filters. Use the quick method below, or access Gmail on a desktop browser to create a filter (most reliable method).
- Open any email from Alumni Ventures
- Tap the sender’s profile picture or initial at the top
- Tap “Add to contacts” (⭐ icon)
- Tap “Create contact” or add to existing contact
- Tap “Save”
To move to Primary tab:
- Open the AV email
- Tap the three dots (⋮) in the top right
- Select “Move to” → “Primary”
Outlook
- Open any email from Alumni Ventures
- Right-click the sender’s email address
- Select “Open Outlook Contacts”
- Click “Add to contacts”
- Click Save
For safe senders:
- Go to Settings (gear icon) → View all Outlook settings
- Select Mail → Junk email
- Under Safe senders and domains, click Add
- Enter:
[email protected](or@av.vcfor all AV emails) - Click Save
- Note: The Outlook mobile app does not allow direct editing of the Safe Senders list. For the most reliable whitelisting, use the desktop/web method above. However, adding to contacts on mobile still helps.
- Open any email from Alumni Ventures
- Tap the sender’s name or email at the top
- Tap the “i” (information icon)
- Scroll down and tap “Add to contacts”
- Tap “Create new contact” (or add to existing)
- Tap “Save” (checkmark icon)
To move to Focused Inbox:
- From your inbox, tap the circle with the sender’s initials (far left of the email)
- Tap the three dots (⋯) in the top right
- Select “Move to Focused Inbox”
To mark as safe:
- If the email is in Junk, open it
- Tap the three dots (⋯) in the top right
- Select “Not junk”
Apple mail
- Open any email from Alumni Ventures
- Right-click (or Control-click) the sender’s email address
- Select “Add to Contacts”
Creating a Mail Rule is the most effective way to ensure emails never go to Junk.
- In Mail, go to Mail → Settings (or Preferences) in the menu bar
- Click the “Rules” tab
- Click “Add Rule”
- Give it a name (e.g., “Alumni Ventures”)
- Set condition: “From” → “Contains” →
av.vc - Set action: “Move Message” → “to mailbox: Inbox”
- Click “OK”
Alternative: Add to VIP
After adding as a contact, you can mark them as VIP for extra priority:
- In Mail, click on the sender’s name in an email
- Click “Add to VIPs”
- Open any email from Alumni Ventures
- Tap the sender’s name or email at the top
- Tap “Create New Contact” or “Add to Existing Contact”
- Tap Done
For extra reliability: Add to VIP
VIP contacts are prioritized and less likely to go to Junk.
- Open the Contacts app or go to the contact in Mail
- Tap the star icon to add to VIP
Yahoo
- Open any email from Alumni Ventures
- Hover over the sender’s name
- Click “Add to Contacts” in the popup
- Click Save
Creating a filter ensures AV emails are always delivered to your inbox.
- Click Settings (gear icon) → More Settings
- Select Filters
- Click Add new filters
- Enter a filter name (e.g., “Alumni Ventures”)
- In the “Sender” field, enter:
@av.vc(for all AV emails) or[email protected](for deal alerts only) - In “Move the message to” dropdown, select Inbox
- Click Save
- Open any email from Alumni Ventures
- Tap the sender’s name or profile picture
- Tap “Add contact” (+ icon)
- Tap “Create a new contact” (or add to existing)
- Tap Save
Still Not Receiving Our Emails?
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Check Your Spam/Junk Folder:
Look for emails from @av.vc and mark them as "Not Spam" or "Not Junk" - Home
Check Promotions Tab (Gmail):
If you use Gmail, check your Promotions tab. You can drag AV emails to Primary to train Gmail. - Home
Update Your Email Preferences:
Make sure your email preferences are set to receive deal alerts.